Skip to content ↓

New Town Primary School Nurturing Brilliance, Inspiring Ambition

Coronavirus - when to stay off school


Do not leave home if you or someone you live with has any of the following:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)

  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

  • a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

If you have any of these main symptoms of coronavirus:

  1. Get a test to check if you have coronavirus as soon as possible. There is walk in covid test centre at Reading Great Hall, University of Reading, Crown Place, RG15AQ. There is no need to book. Alternatively book a test online at or by calling 119. 

  2. You and anyone you live with should stay at home and not have visitors until you get your test result – only leave your home to have a test.

Anyone in your support bubble should also stay at home if you have been in close contact with them since your symptoms started or during the 48 hours before they started.

If your child has any of the symptoms above, please do not bring them to school. The whole household should stay at home (no work, no school, no shopping, do not meet with friends or family). 

Current advice on self-isolation

The person with the symptoms must self-isolate for 10 days from when the symptoms started and get a Covid 19 test.

The rest of the household must self-isolate (stay at home) for 10 days from when the symptoms started. 

If you cannot book or order a test then you must self-isolate for this period.   

The guidelines regarding staying at home and self-isolating are being reviewed and updated frequently.  Please use link for the most up to date information and advice: and the NHS website:

If you think you may have Coronavirus symptoms (fever, cough, shortness of breath) then please call NHS 111 for advice. 

Department for Education Coronavirus helpline

The DfE have a helpline to answer questions about COVID-19 related to education. Staff, parents and young people can contact the helpline as follows:

Phone: 0800 046 8687


Opening hours: 8am to 6pm (Monday to Friday)

The importance of hygiene

Good hygiene is the still the best prevention and there are some simple steps you can take to protect you and your family by washing your hands regularly and thoroughly, and if you cough or sneeze, cover your mouth and nose with a tissue and then dispose of it. If you have no tissue, cough into your elbow, not your hands. Do not touch your eyes, nose or mouth if your hands are not clean.

Where to find the latest information:

Updates on COVID-19:

Guidance for parents: h

Travel advice for those travelling and living overseas:

Where to find the latest information Public Health England blog:

You can check the NHS websites for the latest health advice:

Supporting Your Child During The Coronavirus Pandemic: