At New Town, we frequently receive very positive feedback from parents and visitors alike. We also have an open-door policy to be able to maintain great communication with our families. We are committed to sorting out issues or problems positively and calmly together, and build trust between school and home.

We carry out an annual survey for parents and pupils and the results are attached below from our Spring 2024 survey.

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The school team helps sort out any problems we have: they are all very approachable and it feels like a team effort. They invest is building great relationships with families and children to help them feel happy and confident – thank you! Parent (2024)

Every ethnicity has equal opportunities, and all communities are welcomed. Parent (2024)

I love the commitment of the teaching staff and the lovely building. The classrooms are lovely and everyone is very friendly.  Parent (2024)

The teachers and the staff are all super nice and friendly.  Parent (2024)

We love the school environment, activities and learning skills which my child gets from the school. Parent (2024)

We love absolutely everything, everyone is respectful and has a lot of patience. Parent (2024)

Mr Groves is a brilliant teacher, Miss Lambe has been handling the class and my child very efficiently, Mrs Farahani is such a loving and caring person: my boy enjoys school a lot. Parent (2024)

Mrs Rex is inspirational and has done so much for our whole family. Parent (2024)

It truly is a team effort where everyone matters and is included. We are lucky to be part of the school family​​​​​​​. Parent (2024)

Miss Marcham and Miss Webb motivate my child to do more. Mrs Muddana was a great support when my child joined in reception. Parent (2024)

The school leaders are always helpful and smiley when I need something. Parent (2024)

Miss Shackle and Mrs Mason are very supportive, friendly and approachable. Parent (2024)

Just want to send a huge thank you for today's meeting for the Phonics in Action! I still feel so emotional at how my son is developing and learning and watching him has me all teary. Just a huge thank you to Miss Marcham and of course the rest of the staff. I could never feel so appreciative to all the support my son is getting and how he is learning. Thank you so much... your work is never unnoticed. Parent (2024)

We're grateful to have such dedicated and passionate teachers helping raise our children. Education is a privilege: we hope our children will honour that thoroughly. You teachers and the rest of th school staff are priceless. Parent (2024)

As an external provider of early wellbeing interventions, I have had the pleasure to build positive connections with both staff and pupils at New Town through my weekly visits. I am consistently blown away by the commitment and tenaciousness of the whole staff team to identify and support the variety of needs of the pupils and wider families in their care. Using a strength-based approach, the pastoral team led by a committed and knowledgeable SENDCO, nurtures the interests and needs of each child as an individual with energy and curiosity and I see for myself how this contributes to a respectful, kind and supportive school community. Sarah Vugler, BEAM Well-Being, Drawing and Talking Therapist (2024)

Parents can also submit their views to Ofsted at  Welcome to Ofsted Parent View | Ofsted Parent View .